Meter (3phase WEM3080T) not powering on

Hi,

All three phases and a neutral line are connected, but the meter is not showing any signs of life. No LED is on, no wireless activity - nothing.

The unit is brand new, just unpacked. I checked the voltage on connectors between neutral and all phases, everything is correct. Also checked voltage between phases, also correct.. but the meter is not working.

Do I need to power it on somewhere (didn't see that in documentation or videos), or is it a faulty device? I bought it on aliexpress from the DeviceBit Store in March. Also bought a second unit today as I need two of them to monitor a three phase solar inverter and three phase grid with them.

Thank you!

Goran

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Hi:
So sorry to hear that
We have also received your email and the detailed pics and video about this issue, my colleague had replied to your email.
Please check it.


Thanks

Thank you for your prompt answer. I am looking forward to get everything working. Have a nice day, regards, G

Hi:So sorry to hear that We have also received your email and the detailed pics and video about this issue, my colleague had replied to your email.Please check it.Thanks
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